Yes, we provide EPG (Electronic Program Guide) coverage for 80% of channels. If you experience any issues with the EPG, please contact us for support.

A minimum internet speed of 16 Mbit is required. For HD channels, a speed of 30 Mbit is recommended, and 100 Mbit for 8K and 4K.

First, check your network connection, reboot your router and device, and try again. If the issue persists, check if your account is being used on other devices. Using a wired (LAN) connection instead of Wi-Fi can help reduce buffering.

Yes, except for MAG devices, one subscription can be used on multiple devices, but you can only watch on one device at a time.

Your subscription starts as soon as you receive your activation credentials via email.

We deliver these credentials instantly. Email delivery might get delayed around 2-10 minutes max. If you do not receive it with 10 minutes contact us.

You can test your internet speed using the speed test server at Speedtest.net. A stable 16 Mbps connection is the minimum requirement for our service.

Buffering is often caused by slow internet speeds, high traffic, or network issues. Ensure your internet speed meets the requirement, and consider disconnecting other users or switching to a wired connection.

We accept PayPal, VISA, MasterCard, American Express, Skrill, Neteller, Webmoney, Bitcoin, and other cryptocurrencies.

We aim to respond to support tickets within 1 to 2 hours, often within an hour. During busy periods, response times may extend.

A VPN is not necessary but recommended if your ISP is blocking or throttling your connection.

Yes, we offer reseller plans at competitive prices. Please contact us for more information.

We recommend the IBO player as one of the best IPTV players for our service.

If you face issues with account activation or other account-related problems, please submit a support ticket. We aim to resolve such issues promptly.

Ensure your connection meets the required speed and stability. Use a wired connection if possible, and try running a speed test to check for issues. If problems persist, contact your ISP or seek technical support.

For MAG devices, only one device can be used with the subscription at a time. Please ensure your device is properly set up and connected.

To improve your streaming experience, use a wired (LAN) connection, ensure your internet speed meets the requirements, and minimize other network activity.

Yes, you can switch between subscription plans. Please contact our support team for assistance with changing your plan.

You can contact customer support by submitting a support ticket through our website. We aim to respond within 1 to 2 hours.

Server updates and maintenance are performed regularly to ensure the best performance. We strive to minimize any impact on service availability.

Our service is available in various locations, but performance may vary depending on your region. Ensure your internet connection meets the required speed for optimal streaming.